Post by anastasia on Jul 1, 2020 13:29:44 GMT 7
Sunway Theme Park Opening 4th July 2020
Sunway Theme Parks step up efforts to fight this global pandemic while envisioning a new customer experience.
We are living in times where our norms have been forcefully changed and a constant review is necessary of our daily habits and behaviour. The global tourism and travel industry have been impacted significantly to such a degree that some are forced to shut its doors permanently while some are investing heavily in new customer experiences.
Sunway Theme Parks (STP) which manages both Sunway Lagoon (SL) and Sunway Lost World Of Tambun (SLWOT) is paving its way to lead the latter. The Theme Park industry is a self-regulated body and has always maintained the highest safety and health standards globally. With the global scale of this pandemic, both Theme Parks have ramped up efforts since January this year in embracing this crisis. Recognising the advice from the Ministry Of Health (MOH) both SL and SLWOT has introduced the following measures:
Staff:
Staff are required to fill a digital self-declaration form which was introduced group wide.
All staff are required to have their body temperature taken.
All staff are required to wear face masks.
Staff on duty at high touch points area are required to wear gloves.
Social distancing at stations, locker rooms, washrooms and staff canteens.
Guests & Guest’s Area:
Guests are encouraged to pre-purchase their entrance tickets and accommodation bookings via online.
Guests will have their body temperature taken prior to entry to parks.
Guests are required to go through the parks’ disinfectant chambers.
Social distancing is introduced at queue lines and rides.
Sanitizers will be available for guests use and also for retail.
Wearing of face masks are encouraged. Exclusively designed face masks are available for purchase as souvenirs.
All high touch point areas are sanitized regularly.
Accommodation at Lost World Hotel and Sunway Lost World Of Tambun are thoroughly sanitized before
Guests’ Check-In:
Mr. Calvin Ho, Executive Director of Sunway Theme Parks says, “We have customers enquiring via our social media platforms on safety in all our pools. We want to reassure our customers that both our parks have always pride ourselves in maintaining the highest standards of cleanliness and hygiene. There is also consistent check of our water quality including testing by an independent third-party water quality control contractor. We are always in constant contact with MOH should the need arise and to ensure that factual information is channelled out to the public.”
Aside to the iconic Surf Beach (SL) and natural Hot Springs (SLWOT), he adds “As we have practiced prior to the MCO, guests are reminded to take good care of their personal hygiene while enjoying the park. We will be providing hand sanitizer to guests prior to and after feeding the animals to protect both humans and our furry friends.”
Mr. Calvin Ho who manages a total of 132 acres of theme parks and 174-rooms Lost World Hotel upon reflection has this to say on the industry outlook, “Necessity is the mother of all innovation. We’ll have to keep innovating to keep up with the ‘new normal’ as information is still very much fluid at this juncture and changing every day. Both parks will continue to create novel, quality experiences that are value for money that you can only find in a place no other than an outdoor theme park.”
YouTube: www.youtube.com/watch?v=V3GFYMmYBxU
For More Infornmation:
FB: web.facebook.com/132539366825495/posts/3002416113171125/
URL: www.sunwaylagoon.com & www.sunwaylostworldoftambun.com
Sunway Theme Parks step up efforts to fight this global pandemic while envisioning a new customer experience.
We are living in times where our norms have been forcefully changed and a constant review is necessary of our daily habits and behaviour. The global tourism and travel industry have been impacted significantly to such a degree that some are forced to shut its doors permanently while some are investing heavily in new customer experiences.
Sunway Theme Parks (STP) which manages both Sunway Lagoon (SL) and Sunway Lost World Of Tambun (SLWOT) is paving its way to lead the latter. The Theme Park industry is a self-regulated body and has always maintained the highest safety and health standards globally. With the global scale of this pandemic, both Theme Parks have ramped up efforts since January this year in embracing this crisis. Recognising the advice from the Ministry Of Health (MOH) both SL and SLWOT has introduced the following measures:
Staff:
Staff are required to fill a digital self-declaration form which was introduced group wide.
All staff are required to have their body temperature taken.
All staff are required to wear face masks.
Staff on duty at high touch points area are required to wear gloves.
Social distancing at stations, locker rooms, washrooms and staff canteens.
Guests & Guest’s Area:
Guests are encouraged to pre-purchase their entrance tickets and accommodation bookings via online.
Guests will have their body temperature taken prior to entry to parks.
Guests are required to go through the parks’ disinfectant chambers.
Social distancing is introduced at queue lines and rides.
Sanitizers will be available for guests use and also for retail.
Wearing of face masks are encouraged. Exclusively designed face masks are available for purchase as souvenirs.
All high touch point areas are sanitized regularly.
Accommodation at Lost World Hotel and Sunway Lost World Of Tambun are thoroughly sanitized before
Guests’ Check-In:
Mr. Calvin Ho, Executive Director of Sunway Theme Parks says, “We have customers enquiring via our social media platforms on safety in all our pools. We want to reassure our customers that both our parks have always pride ourselves in maintaining the highest standards of cleanliness and hygiene. There is also consistent check of our water quality including testing by an independent third-party water quality control contractor. We are always in constant contact with MOH should the need arise and to ensure that factual information is channelled out to the public.”
Aside to the iconic Surf Beach (SL) and natural Hot Springs (SLWOT), he adds “As we have practiced prior to the MCO, guests are reminded to take good care of their personal hygiene while enjoying the park. We will be providing hand sanitizer to guests prior to and after feeding the animals to protect both humans and our furry friends.”
Mr. Calvin Ho who manages a total of 132 acres of theme parks and 174-rooms Lost World Hotel upon reflection has this to say on the industry outlook, “Necessity is the mother of all innovation. We’ll have to keep innovating to keep up with the ‘new normal’ as information is still very much fluid at this juncture and changing every day. Both parks will continue to create novel, quality experiences that are value for money that you can only find in a place no other than an outdoor theme park.”
YouTube: www.youtube.com/watch?v=V3GFYMmYBxU
For More Infornmation:
FB: web.facebook.com/132539366825495/posts/3002416113171125/
URL: www.sunwaylagoon.com & www.sunwaylostworldoftambun.com