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Post by anastasia on May 13, 2014 18:56:37 GMT 7
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Post by anastasia on Jul 31, 2014 9:23:46 GMT 7
Concert Cancellation & Refund DetailsCancellation of Spring Wave in Malaysia 2014 – 2nd August 2014-Surf Beach, Sunway Lagoon
Please find attached Cancellation letter from the Main Organiser, “Friendly Dog” from Taiwan for your easy reference.
Details for ticket refund as below:
For those who purchased tickets in Galaxy counter at Mid Valley or Sungei Wang
* Please proceed to either counters with complete concert tickets or receipts
* Refund request must be made between 21.07.2014 (Monday) to 8.08.2014 (Friday)
* Working hours from 10am to 7pm (Mid Valley); from 12pm to 9pm (Sungei Wang)
For those who purchased from www.buytickets.com.my and had REDEEMED physical tickets
* Please proceed to Midvalley Galaxy Group Office with complete concert tickets or receipts
* Refund request must be made between 21.07.2014 (Monday) to 8.08.2014 (Friday)
* Working hours from 10am to 7pm (Mid Valley)
For those who purchased from www.buytickets.com.my and had NOT REDEEMED physical tickets
* Buytickets will inform your particular bank and make auto refund to your credit card account
For those who purchased from Ticket Charge
* Please proceed to Ticket Charge Office with complete concert tickets or receipts
* Refund request must be made between 21.07.2014 (Monday) to 8.08.2014 (Friday)
* For more details, please contact TicketCharge at +603 9222 8811
* Refund request must be made between (DATE) to (DATE)
The organizers would like to thank all of the fans for their patience and understanding on this matter. Unfortunately, we regret to inform that refunds will not be provided for Complimentary.
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